The AI assistant for swimming pool companies
You're waist-deep in the pool with a net, or crouched in the plant room over a pump that won't start, and the phone buzzes without a chance of being answered. The same weekend every April, every client under contract wants their pool ready at once; by July it's green water, a dead pump and a leak filling the diary instead. The assistant takes the enquiry, notes the pool type, the volume and the problem reported, and leaves the evening for you to decide.
One sentence is enough. Nothing is sent, nothing is kept.
Today, 9:41 AM
- The client : Hi, the pool's gone completely green since yesterday, you can't see the bottom any more. Could someone come this week?
- The agent : Hello. Could you tell me the pool's rough volume and the type of filtration, sand or cartridge, and send a photo of the water and one of the plant room?
- The client : It's about 40 cubic metres, sand filter. Here's a photo of the water and one of the plant room, the pump's been making an odd noise since this morning.
- The agent : Noted, I'm passing on the green water and the pump noise. A visit is possible Thursday morning, the pool company will confirm the time.
A message thread, not an app to learn.
Text it. Call it. Email it.
The answer lands in the same thread.
By text
A customer writes that the water's turned or the pump's stopped, and the assistant asks what's missing to place the problem: the pool type, the rough volume, the filtration, a photo of the water and one of the plant room. The thread stays in their messages, ready to show before you turn up.
By phone
A running pump drowns out the ringtone, and no one answers from the bottom of a pool. When you can't pick up, the assistant takes the call, asks the same questions out loud and leaves you a written summary.
By email
Campsites and hotels run several pools and write by email, photos attached. The assistant pulls out the volume, the filtration and how urgent it is, and drafts the reply you only need to check.
Three channels already in use, no new login.
What you cannot answer right away
The difficulties we encounter most often — and where AI delivers a quick win.
Concrete use cases
What we actually put in place, under human supervision and in full respect of your data.
Why April and July look nothing alike
In April, the request is the same for everyone: bring out the winter cover, restart the pump, check the waterline, before the first sunny weekend. The diary fills up within a fortnight, and no one agrees to wait until June for a swim.
By July, it's no longer the same request, it's the same emergency on repeat: water turning green in two hot days, a pump that cuts out, a leak draining the pool overnight. The pool company is already at a customer's, in a pool or bent over a plant room, and the phone sits on the van's dashboard.
What the assistant does not do
It never advises a dosage. A wrongly mixed water treatment isn't just useless, it's dangerous; the assistant notes the state of the water as the customer describes it and passes it on, without ever suggesting a quantity of chlorine or flocculant.
It doesn't locate a leak from a distance and doesn't repeat any mandatory safety rule around a pool. Both answers need a professional on site: one to see where the water is going, the other because the regulations are their trade, not the assistant's.
Frequently asked questions
Can the assistant say which product to add for green water?
No, never. Dosing a water treatment wrongly makes the pool dangerous, and the assistant never prescribes a product: it notes the problem and passes it on, the treatment stays your call.
Can it say where a leak is coming from?
No. A leak is found on site, by ear, with dye or by draining the pool in stages; no photo or description replaces that check, the assistant only gathers what the customer has noticed.
Does it give a firm price for a renovation?
No. It drafts a first estimate against your usual rates, but a liner or coping job is costed once the pool's real condition is seen, which often changes the final figure.
Does it tell customers which safety rules apply around the pool?
No. The rules around a pool, barrier or alarm, depend on regulations that the pool company knows. The assistant passes on the request; the answer is theirs to give.
And for your own business?
We start from your real requests, not from a template: two weeks are enough to know what an agent takes on and what it leaves to you.
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