- Where is client file data stored?
- It depends on the architecture chosen: local on your servers, hybrid or cloud. The choice is made during framing, based on how sensitive the data is, and every flow is documented. Nothing is transferred by default.
- Is this use case really worth automating?
- Not always, and we say so when it is not. We check the volume, the time it consumes, how stable the process is, how many exceptions it has and what data exists before proposing an agent. A rare task, or one full of special cases, costs more to automate than to do.
- Do the generated texts comply with regulation?
- Content stays under your responsibility and your approval. We configure the assistants to avoid misleading wording, and every listing or letter is reviewed before it goes out.
- Can AI qualify inquiries without getting it wrong?
- It sorts and prioritises according to the criteria you set, and passes unclear cases to a person. The pilot exists precisely to check the quality of the sorting before widening the scope.
- Does the agency need an IT specialist?
- No. Our approach is no-code: the assistants are configured by our team and used by your staff through simple interfaces, with no technical skill needed.
- How does the team adopt the tool?
- We start with a process your teams find tedious, we train the people involved, and we adjust it with them. Adoption happens department by department, at their own pace.
- Can we start with a single process?
- Yes, and that's what we recommend. Starting with drafting listings or sorting inquiries lets you check the real value before automating other tasks.