The AI assistant for locksmiths
It is 10pm, someone is stuck on the landing with the keys on the wrong side of the door, and you are already on a job across town. The assistant answers, takes the address and door type, and states the price list you display yourself. The caller knows the price before you arrive, whether it is 2pm or 11pm.
One sentence is enough. Nothing is sent, nothing is kept.
Today, 9:41 AM
- The client : I'm locked out, it's gone 10pm, the door slammed shut and my keys are inside. Can someone come now?
- The agent : Hello. I've got your request. Could you tell me the address, the door type (wood, reinforced) and whether it's just shut or actually locked? A photo of the door and lock helps too.
- The client : Wooden door, it's just shut, not locked. I'm at 14 Elm Street, second floor. Sending a photo now.
- The agent : Noted, the photo's come through. Someone could be there within 40 minutes depending on traffic; the locksmith will confirm the time and give you the price list before starting work.
A message thread, not an app to learn.
Text it. Call it. Email it.
The answer lands in the same thread.
By text
The person locked out writes from a neighbour's phone or the building's Wi-Fi, and the assistant replies within a minute, asking for the address and the door and lock type. The thread stays readable even under stress, with nothing to repeat down the phone.
By phone
When you are on a job and can't pick up, the assistant takes the call, asks the same questions out loud and states the price list you display. Nobody hits voicemail at 11pm.
By email
Managing agents and letting agencies write in by email about a door forced after a break-in or a reinforcement job to quote. The assistant pulls out the address, the type of work and the urgency, and drafts the reply you only need to check.
Three channels already in use, no new login.
What you cannot answer right away
The difficulties we encounter most often — and where AI delivers a quick win.
Concrete use cases
What we actually put in place, under human supervision and in full respect of your data.
Why the price gets said before the door, not after
Locksmithing carries a reputation few trades share: a low price quoted on the phone, a bill that multiplies once the door is open, and a customer with no choice but to pay. Every story like that makes the next one harder to believe, even for a locksmith who has never worked that way.
An assistant that repeats the same price list at 2pm and at 11pm cuts off distrust before it sets in. The person locked out knows what they'll pay before dialling the number, which matters most at the exact moment they're least able to argue.
What the assistant does not do
It states no firm figure before the locksmith has seen the door. A reinforced lock and a door that's merely shut do not take the same time or tools, and a blind quote would promise a price the job itself would contradict.
It gives no instructions for forcing a lock yourself, and it checks no identity. Both of those stay with the locksmith on site, who asks for proof of address before opening a locked door.
Frequently asked questions
Can the assistant give me a firm price before you arrive?
No. It states the price list you display, not a figure fixed without seeing the door: a three-point lock and an undamaged shut door do not take the same work, and only a locksmith on site can quote a job.
Can it tell me how to open my own door?
No, and that's deliberate. Forcing a lock without the right tools often ruins the door for good; the assistant takes the request and passes it on, it gives no method.
Does it check I actually live there before sending someone out?
No. The locksmith asks for proof of address on site before opening a locked door; the assistant screens the request, it checks no identity.
How long does it take to set up?
Allow two to three weeks: one to gather your price list and coverage area, one to tune it on your own wording, then a spell where you review every exchange before handing it the reins.
And for your own business?
We start from your real requests, not from a template: two weeks are enough to know what an agent takes on and what it leaves to you.
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