The AI assistant for commercial cleaning companies
Your teams clean an office block at six in the morning, or a block of flats once the lights are off, and you are there with them. The phone gets a quote request from one prospect and a message from a contract client saying a room got missed, at the same time. The assistant takes both, asks the right questions, and hands you a sorted list that evening.
One sentence is enough. Nothing is sent, nothing is kept.
Today, 9:41 AM
- The client : Hello, we're after a clean for a 90 sqm practice, twice a week, ideally late in the day. Do you do quotes?
- The agent : Hello. Happy to help. For a first estimate I'll need the type of premises (office, practice, shop), how often you'd like a visit, and whether access is by fob, key or keypad.
- The client : It's a medical practice, fob entry, and Tuesday and Friday evenings would suit us.
- The agent : Noted. I'll pass these details on, and a site visit is proposed before the quote, to check the floor area and any access constraints in person.
A message thread, not an app to learn.
Text it. Call it. Email it.
The answer lands in the same thread.
By text
A prospect writes in for a quote: the assistant asks for the floor area, the type of premises and how often they want a clean. A contract client uses the same thread to flag a missed room or a key to collect, without hunting for a mobile number.
By phone
When no one can pick up between two sites, the assistant takes the call, asks the same questions out loud and leaves a written summary. The prospect isn't left waiting until evening, and the contract client doesn't have to ring back twice.
By email
Requests from a web form often arrive by email, sometimes with a floor plan attached. The assistant pulls out the floor area and the type of premises, and drafts a reply that only needs your once-over.
Three channels already in use, no new login.
What you cannot answer right away
The difficulties we encounter most often — and where AI delivers a quick win.
Concrete use cases
What we actually put in place, under human supervision and in full respect of your data.
Why the quote goes out after the round
A cleaning company works the hours when premises stand empty: early morning, late evening, sometimes overnight in a shopping centre. The manager oversees the teams on site, and a call that comes in during a quality check goes to voicemail.
The prospect who asks for a quote at noon and the contract client who flags a missed room at four both get the same answer: that evening, once the round is finished. By then the first has often found another company, and the second is still waiting for a fix that won't come until the next visit.
What the assistant does not do
It never sets a firm price without a visit: a quote based on a description alone always undersells what the site turns out to need, and would commit you to a figure the premises contradict. It doesn't change the terms of a running contract either: frequency, rate or number of visits stay a decision that is yours to make.
It doesn't promise a replacement for an absent cleaner until you've arranged one, and it never passes on an alarm code or an access code by message: that information goes through a channel you choose, not a chat thread.
Frequently asked questions
Can the assistant give a firm price without a visit?
No. A quote depends on the real state of the premises: the number of windows, the flooring. The assistant gathers the details and proposes a visit; the firm price stays with you.
Can it promise a replacement for an absent cleaner?
No. A replacement means finding someone free in that area at that time: the decision and the arranging stay with you, the assistant only logs the request.
Does it pass on an alarm code or an access code?
Never by message. A code gets handed over by voice or through a channel you choose; the assistant notes that access is needed and leaves the arranging to you.
How long does it take to set up?
Allow two to three weeks: time to bring in your rates and the areas you cover, to tune it on your own wording, then a stretch where you check every exchange before letting it answer on its own.
And for your own business?
We start from your real requests, not from a template: two weeks are enough to know what an agent takes on and what it leaves to you.
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