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nexeai
AI assistant

The AI assistant for carpenters and joiners

You're in the workshop, panel saw running, sawdust over your boots, and the phone buzzes for the third time. The assistant picks up, notes the job and the material wanted, and offers a measuring visit. You call back between cuts.

One sentence is enough. Nothing is sent, nothing is kept.

The agent
Example

Today, 9:41 AM

  1. The client : Hello, I'd like to replace a window in the lounge with a wooden one, it's roughly two metres wide. Could someone come and take a look?
  2. The agent : Hello. A bespoke window needs measuring on site: a tape measure over the phone isn't enough to start cutting. Do you have a particular wood in mind, or are you still deciding?
  3. The client : Still deciding, mainly I want it to insulate better than the old one.
  4. The agent : Noted, the measuring visit will settle that question too; I'm passing on the request and the point about insulation, the workshop will offer you a slot.

A message thread, not an app to learn.

Text it. Call it. Email it.
The answer lands in the same thread.

  • By text

    A customer texts about a window to replace or a wardrobe to build, with a photo of what's there now attached. The assistant asks for the material wanted, a rough size, and whether a visit works this week.

  • By phone

    You don't stop the saw to answer. The assistant takes the call, asks the same questions out loud, and leaves you a written note to read between jobs.

  • By email

    An architect or homeowner sends a dimensioned drawing as an attachment. The assistant pulls out the type of job, the measurements given and the timeframe wanted, and drafts the reply you only need to check.

Three channels already in use, no new login.

The challenges

What you cannot answer right away

The difficulties we encounter most often — and where AI delivers a quick win.

Nobody stops a running saw to answer
A blade mid-cut doesn't wait for a call. The phone goes to voicemail, the customer hangs up and rings the next joiner on their list, and the job goes with them.
A bespoke quote needs a measuring visit
A width given over the phone, rough by nature, isn't enough to cut timber. Pricing without measuring means guessing, and correcting a piece already cut costs more than the visit would have.
Long lead times mean everyone calls to check
Weeks pass in the workshop between order and fitting, and the customer rings to ask how their staircase or wardrobe is coming along. Answering each one as it comes, between jobs, eats time nobody bills for.
How AI can help

Concrete use cases

What we actually put in place, under human supervision and in full respect of your data.

Take down the job and a first price
Type of job, rough size, material wanted, a photo of what's there: the assistant asks from the first message, then drafts a first quote on your rates. You correct it before it goes out.
Offer a measuring visit
For any bespoke window, door, staircase or wardrobe, the assistant offers a visit rather than a price over the phone. The visit sets the measurements, not the exchange before it.
Say how an order is coming along
Once the workshop has updated the record, the assistant tells a customer ringing to check on their staircase or wardrobe, without you having to pick up and repeat yourself.

Why a running saw costs an order

A joiner cutting a piece doesn't stop mid-pass to grab the phone. Most of the time that silence costs nothing: a request for a wardrobe or a door can be returned the next day without harm. But a customer comparing several workshops doesn't call twice; they dial the next one on their list the moment the first doesn't answer.

The quote itself can't be settled over the phone either. A bespoke window, staircase or wardrobe needs measurements taken on site, a choice of material and often a visit. The assistant doesn't replace that visit: it gathers what can be gathered beforehand, so the measuring serves to decide rather than to start the questions again from scratch.

What the assistant doesn't do

It gives no firm price without a measuring visit, and no fitting date the workshop hasn't confirmed. A rough width or a date promised too quickly only ever gets corrected downward once the customer's been told.

It offers no opinion on a structure either: a floor, a load-bearing wall or roof timbers can't be judged from a photo. Nor does it mention renovation grants, which depend on each household's circumstances. On these three points, it gathers and passes on; deciding stays with you.

Frequently asked questions

Can the assistant give me a firm price before you visit?

No. A bespoke piece is priced from measurements taken on site, not a width given over the phone. The assistant drafts a first quote from your rates, and you confirm it after the measuring visit.

Can it tell me if my floor will take a heavier staircase?

No, it offers no technical opinion on a structure. A floor or a load-bearing wall can't be judged from a photo or a description; that's for a professional on site to decide, not the assistant.

Does it give me a fitting date?

Only one the workshop has confirmed. Lead times shift with the workload in hand, and a date promised too soon slips, which annoys people more than an honest wait would.

Does it know if my project qualifies for a renovation grant?

No, it says nothing on that. A grant depends on each household's circumstances, income and the exact work planned; that's not a call for the assistant, or for a general page, to make.

And for your own business?

We start from your real requests, not from a template: two weeks are enough to know what an agent takes on and what it leaves to you.

See the NexeAI offer

Got an AI project in mind?

Let's discuss your challenges in a first conversation, free and with no commitment. Together we identify the use cases with the strongest impact for your organisation.