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nexeai
AI assistant

The AI assistant for landscaping companies

You're mid-garden, the strimmer at full throttle, and the phone buzzes in your pocket without a hope of being heard. The assistant answers on your behalf, notes down the job and the plot size, and drafts a first quote against your rates. You check it over that evening, between jobs.

One sentence is enough. Nothing is sent, nothing is kept.

The agent
Example

Today, 9:41 AM

  1. The client : Hi, I've got a big garden with several trees, the hedges need cutting back and the whole plot clearing before summer. Could someone come and take a look?
  2. The agent : Hello, happy to. Could you tell me how long and how tall the hedge is, and whether a van can get right up to the garden? A photo would help too.
  3. The client : The hedge runs about thirty metres, roughly two metres tall. A van can park by the gate, but there are steps down after that.
  4. The agent : Noted, I'm passing that on along with the steps for the waste removal. A visit is possible Tuesday morning, the team will confirm the time.

A message thread, not an app to learn.

Text it. Call it. Email it.
The answer lands in the same thread.

  • By text

    A customer writes "a big garden, a few trees to sort out", and the assistant asks what's missing to cost the job: the size, whether machinery can get in, what needs hauling away, a photo. The thread stays readable between two hedge cuts.

  • By phone

    A chainsaw running drowns out any conversation. When you can't pick up, the assistant takes the call, asks the same questions out loud and leaves you a written summary. No one lands on a silent answerphone.

  • By email

    A customer sends three photos of an overgrown hedge and two lines of text. The assistant pulls out the rough length, the state of the access and the kind of work needed, and drafts the reply you only need to check.

Three channels already in use, no new login.

The challenges

What you cannot answer right away

The difficulties we encounter most often — and where AI delivers a quick win.

The phone can't be heard on site
Between a strimmer and a chainsaw, no one hears it ring. The call goes to the answerphone, the customer dials the next name on the list, and the job is gone before anyone's seen the garden.
"A big garden" can't be costed
A quote request arrives with no size, no word on access and no idea what needs hauling away. Costing it means guessing, and ringing back to ask the missing questions takes as long as the quote itself.
Everyone wants the same job in the same fortnight
Hedges get cut in May, leaves get cleared in November, and the same requests pile up within a few weeks. Answering them one by one, in the evening after a day spent bent over a border, loses the customers in the biggest hurry.
How AI can help

Concrete use cases

What we actually put in place, under human supervision and in full respect of your data.

Asking the questions a quote needs
Plot size, type of work, access for machinery, green-waste removal, photos: the assistant asks in order, before you have to drive out just to find these things on the ground.
Offering a site visit when it's needed
Tricky access, a new-build garden, or a request that stays vague even after the questions: the assistant offers a visit rather than forcing a blind estimate.
Keeping track of maintenance contracts
For a recurring contract, the assistant reminds the customer of the next visit and offers to move it if rain is forecast. You keep the final call on any rescheduling.

Why a vague quote costs more than a missed one

A customer who describes "a big garden" and "a few trees" isn't trying to be unhelpful: they simply don't know what a costing needs. Without a size, a word on access and a sense of what has to be hauled away, the quote rests on a guess, and a wrong guess rarely corrects itself in the company's favour.

Then there's the season: hedges all get cut in May, leaves all get cleared in November. Requests arrive in a bunch, often the same weekend, and answering them one at a time in the evening, after a day spent on your knees in a border, loses half of them along the way.

What the assistant doesn't do

It never rules on a tree's condition. A split trunk or a suspicious lean has to be judged by seeing it, feeling the bark, sometimes sounding out the wood: a verdict given from a photo would put your name behind a risk you haven't actually measured.

It makes no promise about what a council or an estate's rules allow for felling a tree. Those rules differ from one area to the next and can change year to year: the assistant passes the request on, and checking it stays your job.

Frequently asked questions

Can the assistant tell me if a tree is dangerous?

No. A tree at risk of falling has to be judged on site, by a professional looking at the trunk, the roots and the lean. The assistant gives no opinion on a tree's condition: it passes the request on.

Can it give a firm price over the phone?

No. It drafts a first quote against your usual rates, but a garden is judged on site: the slope, how dense a border is, or the real access often change the final figure.

Can it tell me whether I'm allowed to fell a tree?

No. A permit depends on the local council or an estate's own rules, which the assistant doesn't know. It never rules on what's allowed: that has to be checked before any work starts.

How does the reminder work for a maintenance contract?

The assistant lets the customer know the date of the next visit and offers to move it if heavy rain is forecast. The decision to reschedule stays yours, as does charging for a visit cancelled at the last minute.

And for your own business?

We start from your real requests, not from a template: two weeks are enough to know what an agent takes on and what it leaves to you.

See the NexeAI offer

Got an AI project in mind?

Let's discuss your challenges in a first conversation, free and with no commitment. Together we identify the use cases with the strongest impact for your organisation.