Our solutions

An AI agent for your customer service

A custom agent, connected to your documentation, that answers recurring requests around the clock and hands complex cases to your team, with full context.

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The challenges

What's holding you back today

The difficulties we encounter most often — and where AI delivers a quick win.

Volume of requests

First-line support absorbs most of your advisors' time.

Expected availability

Customers want instant answers, even outside business hours.

Reliability of answers

A chatbot that makes up answers does more harm than good.

How AI can help

Concrete use cases

What we actually put in place, under human supervision and in full respect of your data.

Sourced answers

The agent relies on your information and cites its sources; it hands off when in doubt.

Escalation with context

Complex cases reach a human with the history and a summary of the request.

Integration with your tools

Connects to your support tool, your site and your messaging channels.

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See how NexeAI puts these solutions in place for your profession, with a proven method and full respect for your data.

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Frequently asked questions

How is this better than a standard chatbot?

It understands natural language, relies on your real content and knows when to hand off to a human.

How long does it take to deploy?

A first working agent can be up in a few weeks, depending on complexity.

Can it work in several languages?

Yes, an asset for companies serving an international customer base.

Got an AI project in mind?

Let's discuss your challenges in a first conversation, free and with no commitment. Together we identify the use cases with the strongest impact for your organisation.