Delibia: our review

Delibia is an artificial intelligence platform specialized in the work of public administration. Published by the Le Havre-based company Solyne SAS, it was designed by former local government staff with the backing of pioneering local authorities in Normandy. Today, more than 3,800 local government bodies use it, from rural towns to metropolitan areas, including departmental and regional councils.

What it actually does

The platform is built around three components. A search engine indexes public law, administrative case law, and public decisions (council resolutions, orders, appendices, public contracts) from thousands of local government bodies. A library of 40 ready-to-use AI assistants covers drafting official acts, analyzing public policy, benchmarking between local authorities, and case-law research. Lastly, each department can create document spaces by uploading its own documents (notes, regulations, minutes) and querying them through a dedicated chatbot whose access rights can be finely configured.

In practice, a staff member preparing a resolution on public-service pricing can ask Delibia what other similarly sized local authorities have done, get the applicable legal grounds, and generate a sourced draft resolution.

Why it interests us

Delibia checks the three boxes that matter to a French public buyer.

Data sovereignty. Servers are located exclusively in the European Union, at OVHcloud. The underlying AI engine is provided by Mistral AI, a French vendor, under a Zero Data Retention clause: data is deleted immediately after processing and is never used to train models. The vendor publishes the full list of its subprocessors, and an external DPO is registered with the CNIL.

Business specialization. This isn't a ChatGPT you invite to talk about public administration: the assistants and the document base are indexed on public law, local government decisions, and public-administration processes. An answer cites its sources in verifiable documents, which changes everything for a legal department or a general secretariat.

Support. Delibia has already trained more than 10,000 local government staff and offers an initial and advanced training program, ideation workshops, and statistical monitoring of adoption by department.

Where it falls short

The first pitfall is a lack of pricing transparency. While the free offer for towns under 3,500 residents is clear and welcome, the paid Essentiel plan — the one most local authorities will have to subscribe to — shows no public price. Everything goes through a quote, which complicates comparison and lengthens the purchase cycle in a sector where public procurement procedures already impose delays.

Retention of input data also deserves attention: unsaved AI prompts are erased after 30 days. For a department that would want to audit tool usage six months later, that's too short. Prompts linked to a negative rating are kept for 12 months, which is more reasonable but only covers flagged cases.

Lastly, the product is designed for local government bodies, and only for them. The document base, the assistants, and the answer formats are indexed on public law. An association, an SMB, or a self-employed professional wouldn't find it useful.

Our recommendation

If you're a local government body and data sovereignty is a blocking criterion, Delibia is the most accomplished choice on the French market. Free access for small towns also makes it a risk-free entry point to test AI within your departments.

If you need a comparable tool but your organization isn't a local government body, this fact sheet isn't for you: contact us to explore alternatives suited to your sector.